What is it?

Advisory service in aid processing

This service facilitates access to aids from the various administrations, offering support and face-to-face advice in a personalized way.

Who is it for?

    • People who have worsened their basic living conditions as a result of the Covid-19 pandemia.
    • People who, due to lack of information, digital skills, or understanding of the bureaucratic language need advice and / or support to access resources / aids.

Methodology

  • Provide guidance

    On which aids are most appropriate for each particular situation and – where appropriate – refer to other services.

  • Help

    In the aid application process: requirements, paperwork or deadlines.

  • Short training

    Provide short training to people, entities or services to facilitate the processing of aid.

Where?

  • Points of action in the territory

Centre Cívic Trinitat Vella
Foradada St, 36,
08033 barcelona

Oficina de Pla de Barris Bon Pastor
Passeig Mollerussa, 59

Casal de Barri del Besòs
Cristóbal de Moura St, 232

Oficina de Pla de Barris El Raval
Robadors St, 36

Casal de Barri Trinitat Nova
Garbí 3 St. Barcelona.

Sala Pepita Casanellas
Passeig de la Zona Franca, 185

Oficina de Pla de Barris Zona Nord
Escolapi Càncer St, 4

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XARSE is jointly promoted by Barcelona Activa and Plan de Barrios (Barcelona City Council).